Jeep car rentals in Anaheim

Everything was good with the car. We had extra charges that were billed after we returned the car. They called our pre paid rental through kayak (pre paid token) apparently it was not including other fees. So be vary when it is advertised total price.

Originally we hired a Tesla, I recieved a call a few weeks out and was advised that their shipment of Tesla's wasn't coming so instead I would be getting a Toyota Corrola or similar. I asked if there was a better option for the same price as in terms of comfort and style, the Corolla wasn't quite at the same level as a Tesla. I was told "no" that was my only option. In the end, we were given a KIA Cerento Hatch, which is worse than a Corolla in terms of style if toy ask me. Practical, but small, for 4 people with luggage, will not be doing that again.

Antonio, when I picked up my car noticed my return location was not correct and he made an adjustment. I would not have noticed that. I am very grateful that he did that. Thank you.

Dollar failed to honor my reservation. I was yelled at by the two men at the Dollar desk for showing them my reservation. They told me they didn't have a car reserved for me and ordered me to leave. I have been traveling for business for the past 14 years and I have never been treated so poorly and with such contempt as I was by the two men working for Dollar. I will never use Kayak or Dollar again.

Car wasn’t super clean- which is fine we have definitely rented worse. Clerk wasn’t happy that we booked 3rd party and discussed how it impact their job to make it harder by having to enter information provided by renter- then Tried to add on 1200 worth of insurance- wasn’t happy when I declined and argued about it. Girl that was there when we returned was very monotone and irritated with myself and previous customer

When we arrived there were two clerks who moved slower than molasses on a January morning. The gentleman at the Budget counter was argumentative and rude. The lady was a bit more with it but disinterested in helping very much. We were in St. Louis because my partner was dying, my son and I needed to get there as soon as possible. We reached out to the online provider, and they were very helpful. I am so glad they were able to assist us in changing the reservation and obtaining the rental vehicle. I will not use Dollar services again.

Everything was great

👍

They gave me the wrong car said it was a 4 by4 and over charged and I had to argue and prove from Jeep dealer it wasnt to get a charge.

Good experience, everything was handled efficiently and on time The shuttle was ready to pick up to and from airport. The car we got was very basic so at times it struggled to drive uphill but we made it.

The overall was experience was terrible. The price quoted for the rental was correct. They quoted me $16.88/ per day for insurance but charged me more than $70.00/ day. The contract is all in Spanish, so it is hard to determine what the charge is. I found out when I check my card statement. I immediately went to the office in Merida to resolve it but was told they (1) did not understand English well enough, and (2) they could not do anything about it. The car was high milage, the sides and rear of the car were scratched, the interior seating was badly stained and dirty. they said they had no better vehicle available. I will not do business with Payless ever again. I also question the value of using Kayak in the future. Note, I insure to two late model vehicles for about the same amount over 6 month period then they charged for 15 days. This should be a crime.

The price is very good but it takes a long time to deliver the car

Everything was great, except knowing where to go after landing. I had to call to find out and it took a little while.

There was nothing good about ace, they have bad customer service.

Mostly good experience, They didn’t have the mid size car I paid for, so they offered a van, which actually worked out better. But I did have to wait like a half hour to get it. Other than that everyone and everything was great. I would use them again.

Read the fine print before booking online. Local residents only get limited kilometers even though it stats unlimited while booking. If your insurance does not cover rental car ,expect to pay the insurance while picking up the car. The staff was helpful and forthcoming thats the only positive i could take from my experience.

We were skeptical because of the reviews but we were very satisfied with the end result. We got a very good car for a good price. Negatives: The parking lot was a zoo when returning and we used our own insurance so they insisted on a $1000 down which I didn't feel good about.

My flight got cancelled. Their offices closes at 5pm. I got in on a new flight at 8pm. And was not able to pick up my car bc office was closed. I am looking to get refunded but there doesn’t seem to be much hope. They should disclose their office closes at 5pm. Before you book.

The people were efficient and pleasant, the car was clean and reliable, only problem was upon arrival at airport finding shuttle to office

Awesome experience and car!

The sales agent forced me to upgrade the car saying that the car I had rented was no longer available and I would have to wait for who knows how long unless I upgraded. There was an entire line behind me that would also have to wait for cars unless they upgraded? The woman next to me I later found out got a small car like she rented from another agent. The whole experience was sketch….lots of angry people leaving.

We booked a rental car for Friday March 18th and Thursday March 17th in the evening we received a call that they did not have any cars available! Incredibly frustrating! We were stranded at our hotel, our expectation was that if we reserved a car there would be a car for us.

Could not pick up vehicle with my debit card. I had to cancel the reservation the day of and rent from Avis instead.

My CRV didn’t have a USB port? I didn’t know cars were made without them now? Real hassle to travel and not have one available.