Rooms Make yourself at home in one of the 18 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Business}, Other Amenities The front desk is staffed during limited hours. Free self parking is available onsite. Property Location Located in Toyako, Hotel Cocoa is in the mountains, within a 10-minute drive of Toyako Onsen and Toyako Hot Spring. This hotel is 4 mi (6.5 km) from Lake Toya and 9.4 mi (15.2 km) from Showa-shinzan. Dining Satisfy your appetite at the hotel's coffee shop/cafe. Check-In Checkin starts at 3:00 PM Checkin end at 9:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. The front desk is open daily from 8:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 10:00 AM Pets Pets not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Unicode Support true Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Masks are compulsory at the property Food service has been amended for enhanced safety