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Rio Serrano Hotel + Spa

Torres Del Paine, Torres del Paine 621-2126

+56 612 220 878

per night


based on 436 reviews

About Rio Serrano Hotel + Spa, Torres del Paine

Value for money

Rio Serrano Hotel + Spa provides a comfortable setting in Torres del Paine and has a swimming pool, complimentary wireless internet and free private parking on-site. It is an excellent base for those wishing to immerse themselves in nature, with Torres del Paine National Park just moments away. Guests of the hotel have access to its wide variety of outdoor activities, including fishing, horse riding and hiking. For a quick and effortless arrival and departure experience, guests can benefit from the express check-in/check-out facility. It also features a currency exchange, an airport shuttle and an all-inclusive meal plan. The rooms include heating, a private bathroom and an in-room safe. They are also fitted with a telephone and a hair dryer. The hotel features an on-site restaurant, serving regional cuisine. Cocktails and a large range of drinks are served at the bar.

Rio Serrano Hotel + Spa photos

Rio Serrano Hotel + Spa room price & deals

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Standard Rooms - Panoramic view


$325 totalAgoda.com
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Superior Rooms - Garden view


$391 totalExpedia
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Other Rooms - Harbor view


$322 totalDestinia.com
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Hotel Amenities & Facilities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee shop
  • Free parking
  • Business center
  • Wi-Fi available in all areas

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe
  • Cleaning products

Services and conveniences

  • A/V equipment rental
  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box


  • Wi-Fi available in all areas
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Free Internet
  • Free Wi-Fi
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner


  • Landmark view
  • Mountain view
  • Storage available
  • Quiet street view
  • River view
  • Seating area
  • Soundproof rooms
  • Soundproofing
  • Bridal suite
  • Telephone
  • VIP room facilities

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Pets not allowed
  • Increased accessibility
  • Accessible by elevator
  • Adapted bath
  • Allergy-free room
  • Upper floors accessible by elevator


  • Public bath
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower


  • Packed lunches
  • Breakfast included
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Continental breakfast
  • Coffee shop
  • Minibar
  • Snack bar

Family friendly

  • Kid-friendly
  • Cribs available
  • Books, DVDs, music for children
  • Kids meals
  • Indoor play area
  • Kids' club
  • Complimentary breakfast
  • Children's television networks

Things to do

  • Gift shop
  • Shops (on site)
  • Fishing
  • Board games/puzzles
  • Game room
  • Horse riding
  • Pool table

Pool and spa

  • Spa
  • Indoor pool
  • Pool towels
  • Steam room
  • Spa and wellness center
  • Sauna

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Free long-term parking
  • Shuttle service (additional charge)
  • Private parking
  • Free valet parking


  • Extra-long beds (> 2 meters)
  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Shared lounge/TV area
  • TV


  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Beach towels
  • Grill


  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk


  • Laundry facilities
  • Laundry service


  • Fitness center

Places of interest near Rio Serrano Hotel + Spa

Attractions in Torres del Paine, Chile curated by momondo

Rio Serrano Hotel + Spa location: Torres Del Paine, Torres del Paine 621-2126

Rio Serrano Hotel + Spa Reviews

GreatBased on 436 verified guest reviews

Pros +
  • The staff is super nice. (in 71 reviews)
  • Beautiful location and outstanding amenities. (in 61 reviews)
  • Great hotel for organized tours. (in 58 reviews)
Cons -
  • Breakfast food was not good. (in 21 reviews)
  • The hotel charged 4100 pesos per person for the 10 minute car trip. (in 1 review)
  • The wash basin / sink was not draining properly but was fixed promptly (in 1 review)

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Rio Serrano Hotel + Spa room booking info

Check in/Check out

Check in anytime after 4:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • On average, Rio Serrano Hotel + Spa is less than the Torres del Paine average rate for 4 star hotels. The nightly rate at Rio Serrano Hotel + Spa is typically $326, whereas the nightly rate in Torres del Paine is $196 more.

  • Drive distance from Punta Arenas Pres Ibanez to Rio Serrano Hotel + Spa and vice versa is 151.7 mi and the overall drive time is about 7h 35min. Driving time can vary based on the time of day and traffic.

  • Another more common option is to just take a taxi or rideshare service from the airport to Rio Serrano Hotel + Spa. The nearest airport to the hotel is Punta Arenas Pres Ibanez.

  • Rio Serrano Hotel + Spa does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Rio Serrano Hotel + Spa at +56 612 220 878.

  • Yes. Many momondo users traveling to Torres del Paine specifically look for hotels with a pool. Rio Serrano Hotel + Spa may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • You can reach the main line at +56 612 220 878.

  • Yes, Rio Serrano Hotel + Spa has Wi-Fi available to hotel guests.

  • Rio Serrano Hotel + Spa does have a gym on-site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness center hours.

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