Shangri-La Suzhou
5-star Hotel with Indoor pool
168 Ta Yuan Road, Suzhou 215000
+86 512 6808 0168based on 188 reviews
per night
About Shangri-La Suzhou, Suzhou
Shangri-La Suzhou photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Hotel Amenities & Facilities
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
General
- Executive lounge access
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Mountain view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
- Dining table
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Plunge pool
- Pool towels
- Spa and wellness center
- Massage
- Sauna
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Kids' outdoor play equipment
- Playground
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Free parking
- Shuttle service (additional charge)
- EV charging station
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Game room
- Pool table
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Outdoor
- Garden
Shangri-La Suzhou Reviews
Pros +
- Staff is very caring especially Colin Zhang is very helpful. (in 1 review)
- I love Suzhou and my hotel. (in 2 reviews)
- EXCELLENT breakfast! (in 6 reviews)
Cons -
- There was a very cold and dreary play area. (in 1 review)
- Typical for a Chinese property. (in 1 review)
- Only tens years old and already worn out. (in 1 review)
Shangri-La Suzhou room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Shangri-La Suzhou compare to other 5 star hotels in Suzhou?
Shangri-La Suzhou is typically below the average price of 5 star hotels in Suzhou. On average, you can expect to pay $139 per night in Suzhou. Shangri-La Suzhou typically costs $85 per night, which is $54 cheaper than the Suzhou average.
How far is Shangri-La Suzhou from Wuxi?
Shangri-La Suzhou is 15.9 mi away from Wuxi. You can typically expect your drive time from Shangri-La Suzhou to Wuxi to be 47min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Shangri-La Suzhou from Wuxi?
Another more common option is to just take a taxi or rideshare service from the airport to Shangri-La Suzhou. The nearest airport to the hotel is Wuxi.
Are there food options at Shangri-La Suzhou?
Shangri-La Suzhou does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Shangri-La Suzhou at +86 512 6808 0168. If you are staying at Shangri-La Suzhou, you are more than welcome to order food through the hotel’s room service menu.
Does Shangri-La Suzhou have a pool?
Yes. Many momondo users traveling to Suzhou specifically look for hotels with a pool. Shangri-La Suzhou may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is Shangri-La Suzhou to Suzhou city center?
Getting to Suzhou city center should be easy enough, as it is just 2.3 mi away from Shangri-La Suzhou. In Suzhou city center you will find Zhouzhuang Water Town, along with many other popular sights and things to do.
What is the phone number for Shangri-La Suzhou?
For assistance from an employee at Shangri-La Suzhou please call +86 512 6808 0168.
Does Shangri-La Suzhou have Wi-Fi available?
Yes, Shangri-La Suzhou has Wi-Fi available to hotel guests.
Is there a gym or fitness center available to guests at Shangri-La Suzhou?
There is a hotel gym accessible to guests staying at Shangri-La Suzhou. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for Shangri-La Suzhou?
12:00 PM is the check-out time at Shangri-La Suzhou. Late check-out may be available at the hotel's discretion.
How much is a room at Shangri-La Suzhou?
The average price for a night at Shangri-La Suzhou found recently is $116 and can go as low as $73/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Shangri-La Suzhou?
Yes, you can take care of all your laundry needs with the on-premise services at Shangri-La Suzhou, Suzhou. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
How many operators does momondo search for hotels in Suzhou?
As of April 2025, there are 3,318 operators available to choose from for hotels in Suzhou.
When did momondo last update prices for hotels in Suzhou?
Prices for hotels in Suzhou were last updated today.
Places of interest near Shangri-La Suzhou
Attractions in Suzhou, China curated by momondo
Shangri-La Suzhou location: 168 Ta Yuan Road, Suzhou 215000