Rooms Make yourself at home in one of the 27 air-conditioned guestrooms. Bathrooms have showers and complimentary toiletries. Amenities This hotel offers designated smoking areas. Property Location With a stay at Impiana Mutiara Hotel in Kota Kinabalu (Downtown Kota Kinabalu), you'll be a 4-minute walk from Sedco Square and 7 minutes by foot from Kota Kinabalu Esplanade. This hotel is 1 mi (1.6 km) from Suria Sabah Shopping Mall and 1.1 mi (1.8 km) from Jesselton Point Ferry Terminal. Check-In Checkin starts at 2:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available Cash deposit required Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Masks are compulsory at the property