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JEN Hong Kong by Shangri-La

508 Queen's Road West, Hong Kong

+852 2974 1234

per night


based on 937 reviews

Fri 9/17
Sat 9/18


Value for money

Boasting a popular location, JEN Hong Kong by Shangri-La provides views of Victoria Harbour, and is moments from The University of Hong Kong. It also offers private parking on site and Victoria Harbour is a brief car trip away. Guests can enjoy relaxing or working out in the hotel's swimming pool and fitness center. Facilities include free Wi-Fi, an executive floor and a free shuttle service. This elegant hotel provides rooms with an en suite bathroom, air conditioning and a TV. They all feature a refrigerator, an in-room safe and slippers. JEN Hong Kong by Shangri-La offers a convenient on-site café. In the evening, guests are welcome to enjoy a drink in the comfortable lounge bar. JEN Hong Kong by Shangri-La is within a half-an-hour walk of Hong Kong Macau Ferry Terminal and Sheung Wan Station. St. Paul's College and Lo Pan Temple are just a short walk away.

JEN Hong Kong by Shangri-La photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Available rooms at JEN Hong Kong by Shangri-La

Fri 9/17
Sat 9/18
Fri 9/17
Sat 9/18
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Superior Rooms - Panoramic view


$177 totalPrestigia
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Other Rooms - Panoramic view


$95 totalTripadvisor
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  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Business center
  • Flat-screen TV
  • TV

Health and safety

  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities


  • Quiet street view
  • Executive lounge access
  • Family rooms
  • Sea view
  • Seating area
  • Hardwood or parquet floors
  • Slippers
  • Interconnected room(s) available
  • Telephone
  • Carpeted
  • Mountain view
  • Newspapers
  • City view
  • Storage available

Services and conveniences

  • Conference rooms
  • Wedding services
  • Ticket service
  • Business center
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Express check-out
  • Bottle of water
  • 24hr front desk


  • Free Wi-Fi
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Conditioner


  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Private bathroom
  • Walk-in shower

Accessibility and suitability

  • Increased accessibility
  • Elevator
  • Multi-lingual staff
  • No smoking
  • Pets not allowed
  • Upper floors accessible by elevator

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV
  • DVD player


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Pants press


  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Coffee shop

Parking and transportation

  • Airport shuttle (surcharge)
  • Parking (surcharge)
  • Private parking
  • Shuttle service (additional charge)


  • Fax/photocopying
  • Desk


  • Outdoor pool
  • Pool with a view


  • Alarm clock

Family friendly

  • Babysitting or child care


  • Fitness center

Places of interest near JEN Hong Kong by Shangri-La

Recommendations carefully curated by Momondo Places

508 Queen's Road West, Hong Kong


Star Ferry Pier Tsim Sha Tsui2.2 mi
Tsim Sha Tsui Clock Tower2.3 mi
Hong Kong Convention and Exhibition Centre2.4 mi
Kowloon Park2.4 mi

Restaurants and Cafés

Okra Hong Kong0.3 mi
Little Creatures Hong Kong0.4 mi
L'Onyx XV0.5 mi

Traveler Reviews

GreatBased on 937 verified guest reviews

Pros +
  • Nice staff & cozy room. (in 123 reviews)
  • "Great location, nice staff" (in 104 reviews)
  • "Comfy beds, lovely staff, clean rooms" (in 93 reviews)
Cons -
  • A little bit outdated bathroom. (in 12 reviews)
  • Airport shuttle doesn't start until 11.30am (in 8 reviews)

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Info about your stay

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • There are 13.9 mi between Hong Kong Intl and JEN Hong Kong by Shangri-La. The drive to and from the airport should be about 41min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • With parking available at JEN Hong Kong by Shangri-La, you could always rent a car for as low as $69/day and park it at the hotel. This would give you freedom while visiting Hong Kong. If you’re looking for a simple travel option from Hong Kong Intl to JEN Hong Kong by Shangri-La, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • There is a restaurant at JEN Hong Kong by Shangri-La that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +852 2974 1234 for kitchen hours. Guests staying at JEN Hong Kong by Shangri-La are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Yes, JEN Hong Kong by Shangri-La has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • 3.6 mi separate the front steps of JEN Hong Kong by Shangri-La and the city center of Hong Kong where you can keep busy with restaurants, shopping and of course Tsim Sha Tsui Clock Tower, a very popular landmark in Hong Kong.

  • For questions regarding the hotel or your stay at JEN Hong Kong by Shangri-La, call +852 2974 1234.

  • Yes, JEN Hong Kong by Shangri-La has Wi-Fi available to hotel guests.

  • JEN Hong Kong by Shangri-La does have a gym on-site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness center hours.

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