JEN Hong Kong by Shangri-La
4-star Hotel with Outdoor pool
508 Queen's Road West, Hong Kong
+852 2974 1234based on 1,647 reviews
per night
About JEN Hong Kong by Shangri-La, Hong Kong
JEN Hong Kong by Shangri-La photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
JEN Hong Kong by Shangri-La room price & deals
Hotel Amenities & Facilities
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Business center
- Flat-screen TV
General
- Quiet street view
- Executive lounge access
- Family rooms
- Sea view
- Seating area
- Hardwood or parquet floors
- Slippers
- Interconnected room(s) available
- Telephone
- Carpeted
- Mountain view
- City view
- Storage available
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Towels
- Fire extinguisher
- Shampoo
- Smoke alarms
- Adapter
- Body soap
- Air-conditioned
- Conditioner
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
- Coffee shop
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
- DVD player
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Upper floors accessible by elevator
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Pool
- Outdoor pool
- Pool with a view
Bedroom
- Alarm clock
Fitness
- Fitness center
JEN Hong Kong by Shangri-La Reviews
Pros +
- "Nice hotel, friendly and accommodating staff Easy access to city and also to airport" (in 7 reviews)
- Super comfortable bed and well-appointed room. (in 35 reviews)
- The staff is really nice! (in 123 reviews)
Cons -
- A little bit outdated bathroom. (in 12 reviews)
- They provide paid airport shuttle to hotel (in 8 reviews)
JEN Hong Kong by Shangri-La room booking info
Check in/Check out
Check in anytime after 2:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How far is JEN Hong Kong by Shangri-La from Hong Kong Intl?
There are 13.9 mi between Hong Kong Intl and JEN Hong Kong by Shangri-La. The drive to and from the airport should be about 41min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to JEN Hong Kong by Shangri-La from Hong Kong Intl?
With parking available at JEN Hong Kong by Shangri-La, you could always rent a car for as low as $50/day and park it at the hotel. This would give you freedom while visiting Hong Kong. If you’re looking for a simple travel option from Hong Kong Intl to JEN Hong Kong by Shangri-La, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at JEN Hong Kong by Shangri-La?
There is a restaurant at JEN Hong Kong by Shangri-La that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +852 2974 1234 for kitchen hours. Guests staying at JEN Hong Kong by Shangri-La are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does JEN Hong Kong by Shangri-La have a pool?
Yes, JEN Hong Kong by Shangri-La has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is JEN Hong Kong by Shangri-La to Hong Kong city center?
3.6 mi separate the front steps of JEN Hong Kong by Shangri-La and the city center of Hong Kong where you can keep busy with restaurants, shopping and of course Ocean Park, a very popular landmark in Hong Kong.
What is the phone number for JEN Hong Kong by Shangri-La?
For questions regarding the hotel or your stay at JEN Hong Kong by Shangri-La, call +852 2974 1234.
Does JEN Hong Kong by Shangri-La have Wi-Fi available?
Yes, JEN Hong Kong by Shangri-La has Wi-Fi available to hotel guests.
Is there a gym or fitness center available to guests at JEN Hong Kong by Shangri-La?
JEN Hong Kong by Shangri-La does have a gym on-site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness center hours.
What time is check-out for JEN Hong Kong by Shangri-La?
JEN Hong Kong by Shangri-La check-out time is 12:00 PM. Late check-out may be available upon request at the reception desk.
How much is a room at JEN Hong Kong by Shangri-La?
$165/night is a good average price right now, and some users have even reported deals that start from only $108/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in JEN Hong Kong by Shangri-La?
Yes, you can do your laundry at JEN Hong Kong by Shangri-La. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Hong Kong?
The number of operators available for hotels in Hong Kong is 1,533 as of June 2025.
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JEN Hong Kong by Shangri-La location: 508 Queen's Road West, Hong Kong