Rooms Make yourself at home in one of the 5 guestrooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily. Amenities Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge). Business}, Other Amenities Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite. Property Location When you stay at Ayubo Ella in Ella, you'll be in the mountains, within a 5-minute drive of Suwadivi Ayurveda Health Care and Kinellan Tea Factory. This spa hotel is 1.7 mi (2.7 km) from Nature Trail Ella and 2.1 mi (3.4 km) from Uva Halpewaththa Tea Factory. Dining Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. A complimentary continental breakfast is served daily from 7 AM to 11 AM. Optional Charges Airport shuttle fee: USD 100 per vehicle (roundtrip) Late check-out fee: USD 10 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 11:30 AM Checkin end at 7:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 15 years old This property accepts credit cards; cash is not accepted Safety features at this property include a first aid kit Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in. Check-Out Checkout is done at 10:00 AM Pets Pets not allowed Service animals not allowed General instructions No cribs (infant beds) available No elevators Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Gap period enforced between guest stays - 72 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Property follows sanitization practices of Intertek Cristal (3rd party expert - Global) Property follows sanitization practices of Safe Travels (WTTC - Global) Guest accommodation is sealed after cleaning Electrostatic spray is used for disinfection Property follows sanitization practices of COVID-19 Guidelines (CDC) Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert) Property follows sanitization practices of CovidClean (Safehotels - global expert) Property follows sanitization practices of COVID-19 Guidelines (WHO) Guests must provide health documentation Guests must provide a negative COVID-19 test result Guests must provide proof of COVID-19 vaccination Negative COVID-19 test result must be of specific type(s): Antigen Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours Minimum age for negative COVID-19 test result requirement: 18 Minimum age for proof of COVID-19 vaccination requirement: 18 COVID-19 vaccine must have been received a minimum number of days before check-in: 7 Property follows sanitization practices of WELL Health-Safety Rating (IWBI) Property does not offer onsite COVID-19 testing