All reviews
I really enjoyed this hotel — we had a fantastic suite with a bedroom and a living room, and in my opinion, the value for money was the best.
Everything was just fine.
Fantastic service. Amazing facilities. Pool was amazing during hot summer.
All the hotel staff were extremely polite and willing to help us!
The double bed and the sofa bed for the kids were very uncomfortable!
Amazing Breakfast (patisserie is one of the best) and great, helpful staff. Location is also great, close to parque del retiro and great restaurants and shopping area. Very comfortable rooms
Swimming pool area could be improved .
wverything, i would go back next time. a little pricey
the cleaniness of the room carpet
Staff the excellent.
Air conditioning far too cold in the public areas.I got unwell with the cold.
Everything. Decoration, ambiance, elegance, attention to details, service, personnel and my room was so beautiful and with a great view 🥰
Everything was great
The location is great. Our family of 4 (including kids 7 and 9) also loved the pool and breakfast. However, we had booked a family room with king bed and pool-out couch for the kids. When we got to our room, we found a king bed and a single twin bed. We called down to reception to ask where the other kid should sleep. They then moved us to a suite, which they claimed was an upgrade, but it was 2 t...Read more
The rooms were very good, and most important for me quiet! No noise from outside or inside the building. I also loved how fast everyone and everything was, from the parking, luggage to room to the room service. Very good customer service! Not typical for Spain.
The common areas are a little worn down. Nothing major, but you can see the hotel is not new 😆
