The Palace, a Luxury Collection Hotel, Madrid
8.7
Very good
(1270)
5 stars
Updating price...

The Palace, a Luxury Collection Hotel, Madrid

5 stars
Plaza de las Cortes, 7, 28014 Madrid
8.7
Very good
1270 reviews
Updating price...

Overview

Facing the majestic Neptuno Fountain, The Palace, a Luxury Collection Hotel, Madrid is ideally placed within the UNESCO accredited Landscape of Light district. Both witness and actor, this Madrid hotel in the city center is embedded in the cultural fMarriott
Facing the majestic Neptuno Fountain, The Palace, a Luxury Collection Hotel, Madrid is ideally placed within the UNESCO accredited Landscape of Light district. Both witness and actor, this Madrid hotel in the city center is embedded in the cultural fabric of the capital and is in easy walking distance of its most impressive cultural institutions that form the prestigious Golden Triangle of Art. Honoring heritage and modern living, 470 handsomely elegant guestrooms, suites and connected rooms, perfect for families, in Madrid, reflect the fascinating history of a bygone century. Esteemed within Madrid's high society, The Palace Hotel is a destination of choice for elegant gatherings, where discerning guests enjoy fine cuisine and crafted cocktails.With a long-standing reputation for exceptional events, it continues to host milestones across generations, orchestrating style and meaningful moments in a palatial setting, always with a warm, gracious welcome.Marriott
8.7
Very good rating
Based on 1270 verified guest reviews

Available rates

Thu 2/12
Fri 2/13

The neighborhood - Huertas

Plaza de las Cortes, 7, 28014 Madrid

What's nearby

  • Palace of Villahermosa1 min walk
  • Fuente de Neptuno2 min walk
  • Saint Sebastian2 min walk
  • House-Museum of Lope de Vega3 min walk
  • Palace of Marques de Miraflores4 min walk
  • Palace of la Bolsa de Madrid5 min walk
  • Congreso de los Diputados2 min walk
  • Museo Thyssen-Bornemisza2 min walk
  • Ateneo de Madrid3 min walk
  • Teatro de la Zarzuela4 min walk
  • Museo del Prado5 min walk
  • Cine Estudio5 min walk

Reviews

8.7
Very good
1270 verified ratings
Wonderful
731
Very good
174
Good
148
Okay
64
Fair
71
Mediocre
32
Poor
50

Summary of reviews

Guests say
Guests appreciated the hotel's luxury, prime location, and excellent service, but some expressed concerns about cleanliness and ongoing renovations that were not communicated in advance.
AI-Generated from customer reviews
Service9 out of 10
Location9 out of 10
Cleanliness3 out of 10
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Score by provider

All reviews

10
Wonderful
Gera007, Jan 2026
Pros (+) I've stayed at this luxury hotel several times before and I can say it's an incredible place to explore and comfortably stay in Madrid. The breakfast is spectacular, the place and the food is amazing !!!! And I also have to mention that the best service at reception is from Mr. Juan, always attentive and ready to solve any problem. I'll be staying there again soon...
10
Wonderful
Carla, Jan 2026
Pros (+) Fantastic location, beautiful hotel, great breakfast buffet and amazing staff!
Cons (-) Nothing
9.0
Wonderful
Amani, Jan 2026
Pros (+) Everything was perfect
Cons (-) I gave them 9 because the hotel location is a little pit far from the attractions need 15 to 20 min walk.
9.0
Wonderful
Hanin, Jan 2026
Pros (+) It is very clean and quiet
Cons (-) It is very big and rooms are very far
5.0
Fair
Faisal, Jan 2026
Pros (+) Location
Cons (-) House keeping menu for food etc
10
Wonderful
Javierwilliam, Jan 2026
Pros (+) Location was incredible, the attention to detail and the customer service was just deluxe!! Not even get me started with the room itself! So beautiful! Will definitely stay again!
10
Wonderful
Alfredo, Jan 2026
Cons (-) The coffee served at breakfast was not good.
8.0
Very good
Hiba, Jan 2026
Pros (+) Location and the room
Cons (-) Room service slow
9.0
Wonderful
Ahmed, Dec 2025
Pros (+) We stayed for 4 nights, very memorable experience, we loved every moment of it! Great location, charming building and really nice rooms, but the great staff members are what makes this a truly special place! whomever is responsible for selecting, managing and training those staff is doing one heck of a job! I wish I knew all their names to post them here, but all the ladies and gents we dealt with...
Cons (-) Nothing
Read more
10
Wonderful
Hassan, Dec 2025
Pros (+) Very nice staff, great location and beautiful view.

Amenities

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Valet parking
  • Business center
  • TV
  • Cable or satellite TV
  • Free toiletries

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.