The Palace, a Luxury Collection Hotel, Madrid
8.3
Very good
(1246)
5 stars
Updating price...

The Palace, a Luxury Collection Hotel, Madrid

5 stars
Plaza de las Cortes, 7, 28014 Madrid
8.3
Very good
1246 reviews
Updating price...

Overview

A living legend since 1912, The Palace, a Luxury Collection Hotel, Madrid, is now shining brighter than ever. Perfectly located in the heart of the city, the hotel is situated within the UNESCO-accredited landscape, offering a walking distance to theMarriott
A living legend since 1912, The Palace, a Luxury Collection Hotel, Madrid, is now shining brighter than ever. Perfectly located in the heart of the city, the hotel is situated within the UNESCO-accredited landscape, offering a walking distance to the city's most enriching museums and landmarks, making it the ideal place to indulge in unparalleled luxury in Madrid.Honoring heritage and modern living, 470 handsomely elegant guestrooms and suites, fully renovated, reflect the fascinating history of the property's bygone century.At the center of high society, the hotel's renowned as a fashionable place to entertain prospers that entice epicureans keen to savor fine cuisine and crafted drinks. Its prominence for marking special occasions extends to its reputation as an exceptional events venue, favored by generations. Here is where style and memorable encounters are artfully orchestrated, in a palatial setting, alongside a gracious welcome.Marriott
8.3
Very good rating
Based on 1246 verified guest reviews

Available rates

Wed 9/3
Thu 9/4

The neighborhood - Huertas

Plaza de las Cortes, 7, 28014 Madrid

What's nearby

  • Palace of Villahermosa1 min walk
  • Museo Thyssen-Bornemisza2 min walk
  • Fuente de Neptuno2 min walk
  • House-Museum of Lope de Vega3 min walk
  • Palace of Marques de Miraflores4 min walk
  • Museo del Prado5 min walk
  • Congreso de los Diputados2 min walk
  • Saint Sebastian2 min walk
  • Ateneo de Madrid3 min walk
  • Teatro de la Zarzuela4 min walk
  • Palace of la Bolsa de Madrid5 min walk
  • Cine Estudio5 min walk

Reviews

8.3
Very good
1246 verified ratings
Wonderful
709
Very good
171
Good
151
Okay
64
Fair
70
Mediocre
32
Poor
49

Summary of reviews

Guests say
Guests appreciated the hotel's exceptional architecture, great location, and friendly staff. While some mentioned issues with service speed and ongoing renovations, the overall sentiment was positive, highlighting the elegance and comfort of the rooms.
AI-Generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness5 out of 10
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Score by provider

All reviews

10
Wonderful
Ashwaq, Aug 2025
Pros (+) Staff, Location and Architecture! Honestly everything about this hotel is perfect! Exceptional architecture, decor, and furniture! The staff is incredible, so warming and cooperative, they didn’t let anything slip away regards our requests, so grateful for them!
Cons (-) Nothing.
8.0
Very good
Fariba, Jun 2025
Pros (+) Very nice & elegant hotel, all the rooms were elegantly remodeled. It has a beautiful atrium. The location is awesome. Very comfortable beds.
Cons (-) Service was a bit slow.
7.0
Good
Anonymous, Jun 2025
Pros (+) room
Cons (-) loud music at the bar/lounge
7.0
Good
Gillian, May 2025
Pros (+) Location perfect
Cons (-) Reception staff distracted
9.0
Wonderful
Yvonne, May 2025
Pros (+) Beautiful restaurant/bar area under stained glass dome. Elegant bedrooms and stylish bathrooms.
Cons (-) Nothing
10
Wonderful
Robert, Apr 2025
Pros (+) Fantastic friendly staff, everyone! Coped with the power out brilliantly albeit the hotel has its own generator. Superb room, extra comfortable bed. All as good as it gets.
Cons (-) Nothing
7.0
Good
Ting, Mar 2025
Cons (-) Food is so so.
10
Wonderful
Anonymous, Feb 2025
GREAT TEAMWORK FROM THE PORTER, THE RECEPTIONIST , AND IN ROOM DINING TEAM. APPLAUSE TO THE BEST HOTEL IN MADRID.
8.0
Very good
Julian, Jan 2025
Pros (+) The Room is excellent, sound free and amazing decor. Breakfast is good but did not enjoy the normal restaurant due to renovations.
Cons (-) The Hotel is an excellent one. The only thing for me to complain about is the fact that the Reception, the Breakfast restaurant and main restaurant are being renovated and I could not appreciate the Hotel as I should have. I should have been informed prior or when placing the booking that there are going to be some renovations. Hopefully I will revisit when renovations are complete unless the Hote...
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10
Wonderful
Roxana, Jan 2025
Pros (+) Rooms were clean staff very friendly and the food was amazing
Cons (-) Everything was good.

Amenities

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Valet parking
  • Business center
  • TV
  • Cable or satellite TV
  • Free toiletries

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.