All reviews
The views from the upper, bigger rooms are absolutley mindblowing. The personnel are very serviceminded and friendly.
Unfourtnately the cleaning in the hotel did not meet our standards. The rooms were strangley furnished with a strange selection of secondhand furniture and the bed was small. The bathrooms were quite recently renovated but there were some really strange solutions in them. The breakfast was poor.
Everything was wonderful. Complimentary drinks upon arrival. Port and fruit in room. Lovely breakfast. Wonderful view from terrace and room. Close to everything. But most of all the staff. Rio and Francois and the entire staff were amazing. Would not let us lift a finger to do anything! Cannot praise them enough. Would recommend booking airport transportation with Rio as well. We booked with a dif...
Excellent vantage point of the city. The staff were incredibly hospitable as well, especially Bruno.
NA
The breakfast was excellent and the people at the hotel were great. Their personal attention and hospitality was above and beyond to what is expected!
Splendid location and the best view in the area from the room called Santa Catarina. The rooftop terrace is perfect for sundowns and sundowners! Comfortable and friendly, we love this place.
All staff were very attentive and polite. Special shout out to Bruno. He made sure we were very well taken care of. Location was womderful.
Shower took very long to provide hot water. Adjusting temp temperamental. Pillows hard. No elevator.
Breakfast was delicious! Location and view were wonderful. Learning about the public elevators was a big help as it is a steep walk uphill. Loved the neighborhood. Easy walks to various sights.
Very helpful staff, particularly Francois. Good breakfast.
Wonderful location. We had a beautiful view of Lisbon and the riverfront from our balcony. We watched the sunset every day we were there. The close proximity to all the wonderful churches was a gift for us. We went to 3 different masses during our stay. The service was over the top. Francois and Rio were always there willing to help and serve in any way! So personable!
Of course we were on the top floor but we didn’t mind the steps to get there as it was soooo beautiful!
We liked the location and the friendly staff.
We didn’t like this hotel. While it looked good in the pictures, the actual experience staying in the hotel was very disappointing. The bed was uncomfortable while sleeping, there was rainwater leaking inside the room, and the sound insulation was insufficient. We were asked to leave the key at the reception if we went out, and we were also told that we would pay city tax in cash when checking out...Read more
