Resorts World Genting - First World Hotel
6.2
Okay
(7532)
3 stars
Updating price...

Resorts World Genting - First World Hotel

3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
6.2
Okay
7532 reviews
Updating price...

Overview

Family-friendly hotel with 2 restaurants connected to the convention center in Genting Highlands This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Additionally, a fitness center, a snack bar/deli, and a coffee shop/cafe …Expedia Group
Family-friendly hotel with 2 restaurants connected to the convention center in Genting Highlands This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Additionally, a fitness center, a snack bar/deli, and a coffee shop/cafe are onsite. Resorts World Genting - First World Hotel offers 6083 accommodations with complimentary toiletries. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
6.2
Okay rating
Based on 7532 verified guest reviews

Available rates

Mon 12/22
Tue 12/23

The neighborhood

Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000

What's nearby

  • Genting Theme Park0.05 mi
  • Resorts World Genting0.2 mi
  • Genting Arena of Stars0.2 mi
  • First World Plaza0.21 mi

Reviews

6.2
Okay
7532 verified ratings
Wonderful
1519
Very good
1164
Good
1239
Okay
1118
Fair
809
Mediocre
656
Poor
1028

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location near attractions, but many expressed dissatisfaction with the service, cleanliness, and value for money. Issues included long wait times for service, dirty rooms, and inadequate amenities. Breakfast arrangements were also a common complaint, as it was located far from the hotel and lacked basic provisions.
AI-Generated from customer reviews
Location9 out of 10
Service3 out of 10
Cleanliness2.5 out of 10
Breakfast2.5 out of 10
Value for Price2 out of 10
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Score by provider

All reviews

10
Wonderful
Anonymous, Dec 2025
Fantastic place for family outing
7.6
Good
Anonymous, Dec 2025
Location is great, room not very big, the shower is rainshower, not very ideal for toddlers
10
Wonderful
Anonymous, Dec 2025
close to main shopping area and casino
6.4
Okay
Anonymous, Dec 2025
The room siE is too small for 3 paxs, not enough space tk even place our luggage
2.8
Poor
Anonymous, Dec 2025
The only plus point it's the location, but honestly, it doesn't make up for the terrible experience staying in First World Hotel. I have stayed in many 2-4 stars hotels around the world, despite this hotel being 3 stars, its worst than a hostel. Just book another hotel and save yourself a headache. Checking in: Self-check in kiosk is available. But if you book through Agoda or any other third part...
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7.2
Good
Anonymous, Dec 2025
Not value for price
2.4
Poor
Anonymous, Dec 2025
Long checking time. Took me 5 hours to checkin. Do not book this hotel. Do up down from kuala lumpur instead
2.4
Poor
Anonymous, Dec 2025
cannot early check in and after 3pm also cannot get room system keep show no room and customer servis very bad always only know say waiting and keep try again on mecine and all many ppl waiting no manes no next time!!!!!!!!
9.2
Wonderful
Anonymous, Dec 2025
Perfect if you are spending time in the same building
6.4
Okay
Anonymous, Dec 2025
Check in was a Task

Amenities

  • Fitness center
  • Restaurant
  • Room service
  • Coffee shop
  • Business center
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.