Resorts World Genting - First World Hotel
6.2
Okay
(7134)
3 stars
Updating price...

Resorts World Genting - First World Hotel

3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
6.2
Okay
7134 reviews
Updating price...

Overview

Family-friendly hotel with 2 restaurants connected to the convention center in Genting Highlands This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Additionally, a fitness center, a snack bar/deli, and a coffee shop/cafe Expedia Group
Family-friendly hotel with 2 restaurants connected to the convention center in Genting Highlands This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Additionally, a fitness center, a snack bar/deli, and a coffee shop/cafe are onsite. Resorts World Genting - First World Hotel offers 6083 accommodations with complimentary toiletries. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
6.2
Okay rating
Based on 7134 verified guest reviews

Available rates

Sat 8/2
Sun 8/3

The neighborhood

Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000

What's nearby

  • Genting Theme Park0.05 mi
  • Resorts World Genting0.2 mi
  • Genting Arena of Stars0.2 mi
  • First World Plaza0.21 mi

Reviews

6.2
Okay
7134 verified ratings
Wonderful
1464
Very good
1103
Good
1197
Okay
1061
Fair
768
Mediocre
597
Poor
944

Summary of reviews

Pros (+)
  • environment nice view friendly staff.in 33 reviews
  • Price during peak seasonin 20 reviews
  • Good value for moneyin 26 reviews
Cons (-)
  • Nothing bad experiencein 6 reviews
  • In booking.com i got offer RM188++ but i need to pay rm200 at counter.in 7 reviews
  • "Room was dirty, ciggrate smell."in 244 reviews
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Score by provider

All reviews

1.0
Poor
Hartmut, Jul 2025
Cons (-) Didn’t manage to check-in and forfeited the booking. Automated check-in did not work and had still around 300 pax in the waitlist for manual check-in before me at 5pm. Expected check-in time around 2-3am!!!
1.0
Poor
Saeed, Jul 2025
Pros (+) Location not good. Nothing to see from room window
Cons (-) If you want to try prison life book in this hotel. Check in very bad. More than two hours to checkin. Priority to some people we dont know from where they come. Room very bad like prison I feel very bad and my family too. 1st time we found hotel like this. Room show in internet very comfort rooms. But in real its like prison.
3.0
Poor
Rehan, Jul 2025
Pros (+) Location is okay
Cons (-) Rooms were tiny, really old, not maintained, the windows were overlooking the next building 3 feet away so not really a window. Toilets were old and dirty.
7.0
Good
Alfred, Jul 2025
Pros (+) Convenient and near to shops
Cons (-) The staff at both check in and information desk unfriendly and unhelpful
1.0
Poor
Ghazi, Jul 2025
Pros (+) Nothing
Cons (-) Everything
3.0
Poor
Tan, Jul 2025
Pros (+) Location is kind of convenient
Cons (-) Self Checking In Is Such a bad experience. We requested for a same level but for self check in you are not allow to have the same level and if that so you need to pay for extra fee. After paying they will ask you to take the Q-number and need to wait for other 2 hours,overall is very bad.
1.0
Poor
Luth, Jul 2025
Pros (+) The location is easily accessible to the main attractions.
Cons (-) The horrendous check-in process and the staff's failure in crowd control from the first moment we entered the lobby were far from being a great start to our family trip. When we've finally gotten our rooms, I was shocked by the state of the rooms. They definitely did not justify the price I paid for each room. Also, none of our requests were fulfilled. Upon checking in, some us selected the Double...
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5.0
Fair
Chong, Jul 2025
Pros (+) Lot of eating area n shopping.
Cons (-) Please provide some old day items like coffee n tea, tooth paste, set TV channel in english news CNNs
7.0
Good
Robert, Jul 2025
Pros (+) Location
Cons (-) Check it takes many time
3.0
Poor
Taha, Jul 2025
Pros (+) Location wise it is good but leaving from the room to reach the main area takes the same time as it may take any other resort guest.
Cons (-) Late check in, no bell boys, lack of staff, rude behavior, no guidelines for main attraction points.

Amenities

  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Room service
  • Coffee shop
  • Business center
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.