All reviews
No
Unable to checkin. Chaos and madness at reception. Way understaff and checkin kiosk do not work for international guests
Nothing much to like about except it is the closest hotel to Sky Avenue.
The room that I booked is Deluxe Room but is it either Twin or Double. Hence they will give it to you by random, can’t even select it. It say it is a deluxe room but I didn’t find how deluxe it is. It is just a fancy name.
everything was awful , pure scam
everything was awful , pure scam , room size and furniture , vibe it was set for scam and old people
Location and cleanliness. Checkout was easy
Check-in was complicated and a bit of running around involved, no prior instructions about the procedure involved. No wifi and no information on the room. Eg. Drinking water had to be filled in from supply in the corridor and no wifi in the room had to be found out after ringing the service.
There are a lot of sockets in such a small room. The water pressure is strong. The bath room and the toilet are separated so we no need to wait for each another. They provide a free shuttle van to take us to the coffee terrace for our buffet breakfast and the driver is so kind and friendly.
It is a big mess when i make the room booking. My booking was cancelled for 5 times before i successfully booked the room and i cant select the triple room. There is no place to hang the towel in the toilet.
Located directly above all the attractions.
Long waiting time during check-in for customers that booked through third party sites such as Booking.com, there is only one counter to retrieve booking details, and its always a long queue. After retriving the details, had to go through another queue to complete check-in, and the process had an error. Got sent to another queue to sort out the error. All in all, the check-in has taken around 2 hou...Read more
Nothing
Room are too small and not clean at all
Friendly staff, location- hotel connected to theme park,, rooms were simple but clean, price was okay, express check out machines
Check-in was overcrowded, long waiting time, disorganized queue, room windows open up to dirty parapets covered with thrash.
The worst hotel that was supposed to be called was on the 23rd floor fire and I was on the 22nd floor and I have special needs and I cannot use the elevator and I have to use the stairs and I cannot go down all these stairs and my daughter went to the ground floor and the emergency door was closed and people were screaming and an employee opened the door after half an hour then my daughter told hi...Read more
