Electric car rentals in Bradenton, Florida

I cancelled my order but was still charged. Beware!!!

When I got there I was told the car I reserved wasn't available and that I had to pay for an upgrade. Doesn't seem fair if it allowed me to reserve that size, why do I have to pay extra because you didn't have it available? When we were inspecting the car, the man turned the car on to start it and then said I was all set to go. I got in the car and drove off. 5 minutes later I get a call that he still had the keys and the car I was driving had no keys in it. The whole process was super rushed and this just proves that. I luckily didn't stop the car from the time I got it and was able to drive back. I get the keys and when I get to my next destination, I realize the car says the key fob battery is low and 0%. I call back to let them know this and the guy tells me to go buy one myself at Publix. I go there and they don't sell that battery so then I go to Target. When I talked to the guy he said it should be $5 only but ended up being $10. Not sure why I should have had to pay for that either. Overall experience just felt rushed and not great customer service.

They did not have a vehicle for me and the great part was, they called me ahead of time to let me know. Additionally, they could not tell me when they would have a car for me. The bad part was that a half a day went by and they were not able to confirm a vehicle for me so I had to make another reservation with someone else. When they called me back to tell me it was still going to be several hours, I advised them to cancel my reservation as I found another rental. The really bad news is I received an email indicating they were going to charge me $50 for no show! Now I have to spend time wading through their customer service to try to resolve this. Initial call to their customer service indicates it would be 30 minutes for a call back. Will see how it goes!

Did not have economy car when went to pickup. Tried to give us a Ford 150 pickup. Only car they had. Waited about 30 minutes, another car arrived. Drop off said they provided shuttle service to Miami pier. Arrived at 1:20, no receipt given for car return and they called shuttle driver and he said done for day. Had to find own way to pier.