Kayak hooked me up with a midsize car for me , my wife and my parents who are larger people so we need a midsize vehicle for our trip and there's luggage too! First off we couldn't find the enterprise on FRANCISCO MEDINA ASCENCIO 141, Puerto Vallarta, JA, MX which doesn't exist. So we went to the airport enterprise- to grab our Nissan Xtrail, they proceeded to tell us that they don't have a car for us even though we have one reserved prior to coming. Arguing with the enterprise rental person no apology or anything, which is ridiculous. So we cancelled our rental reservation due to no car and no help from enterprise at all. We tried to get a car at Alamo at the airport who also didn't have any cars for us. They took us to the big Alamo outside of the airport. They told us they had a midsized car and they gave us a Nissan Micra clown car. This is the smallest car and we all had to sit with luggage on our laps and at our feet it was so small. Whatever we get the car do our trip to Mazatlan and go to return the car. They won't give us our deposit back so we sat and waited. They were super unhelpful and didn't know a goddam thing about anything at all. This was the WORDST RENTAL CAR EXPERIENCE EVER!!!!!!! I am not at all impressed with PRICELINE, KAYAK, ENTERPRISE OR ALAMO!! You have all gotten this review because none of you are helpful or even care about your customers. I will never ever use PRICELINE, KAYAK , ALAMO OR ENTERPRISE EVER AGAIN! I would like this issue to be rectified.