The car was clean and ready at the time specified. The agent who was sucking on cherries and her fingers during check in left a lot to be desired. Talk about poor customer service. 1-sucking your fingers and eating cherries while making sucking noises and then handling my license with your saliva ridden hands and fingers is just plain gross. In a post Covid era I can’t even believe it occurred let alone coworkers didn’t say anything. 2-she was actually obnoxious. When she asked what type of insurance I wanted to get I explained I have full coverage insurance and it’s a business expense regardless. She then went on to tell me with nothing less than 10/10 attitude & 2” fake nails in my face that I would still have to pay. 3-was mad and frustrated that I didn’t want to upgrade GET OVER YOURSELF The drop off agent was pleasant and showed me where to go. She emailed a receipt and I was on my way. The negative review comes solely from the pick up/check in agent. Otherwise I would have given max scoring.