Chrysler car rentals in Toronto

Easy access nice sales associate

Pick up wasn’t very smooth, had to wait longer than expected.

The car booked wasn’t available they didn’t upgrade my can or give me any car Instead . the Agent’s were helpless, careless and so ignorant with me .

The overall was experience was terrible. The price quoted for the rental was correct. They quoted me $16.88/ per day for insurance but charged me more than $70.00/ day. The contract is all in Spanish, so it is hard to determine what the charge is. I found out when I check my card statement. I immediately went to the office in Merida to resolve it but was told they (1) did not understand English well enough, and (2) they could not do anything about it. The car was high milage, the sides and rear of the car were scratched, the interior seating was badly stained and dirty. they said they had no better vehicle available. I will not do business with Payless ever again. I also question the value of using Kayak in the future. Note, I insure to two late model vehicles for about the same amount over 6 month period then they charged for 15 days. This should be a crime.

The price is very good but it takes a long time to deliver the car

Kayak sold me an insurance policy that Payless said was worthless and would not honor it unless I made a $3000.00 us dollar deposit with them. I feel Kayak should have known this and not pushed their insurance. I also feel I should have been alerted to the price of insurance at Payless ($775.00)us.Eric

Read the fine print before booking online. Local residents only get limited kilometers even though it stats unlimited while booking. If your insurance does not cover rental car ,expect to pay the insurance while picking up the car. The staff was helpful and forthcoming thats the only positive i could take from my experience.

We were skeptical because of the reviews but we were very satisfied with the end result. We got a very good car for a good price. Negatives: The parking lot was a zoo when returning and we used our own insurance so they insisted on a $1000 down which I didn't feel good about.

My flight got cancelled. Their offices closes at 5pm. I got in on a new flight at 8pm. And was not able to pick up my car bc office was closed. I am looking to get refunded but there doesn’t seem to be much hope. They should disclose their office closes at 5pm. Before you book.

Everything was great, except knowing where to go after landing. I had to call to find out and it took a little while.

There was nothing good about ace, they have bad customer service.

Mostly good experience, They didn’t have the mid size car I paid for, so they offered a van, which actually worked out better. But I did have to wait like a half hour to get it. Other than that everyone and everything was great. I would use them again.

Great! I always use Enterprise.

Great service, super friendly

The car condition is very good! And their service was so fast!

Although the lady at the front desk was nice and helpful, in the end we had a smaller car than the one I had booked. Not the most comfortable ride. Wr had to wait a couple of hours to get the car.

The staff and service at Hertz at Billy Bishop is fantastic. Very helpful and friendly! The added step of taking a ferry is the only reason I couldn’t give the best rating, as it does add extra time to obtaining the rental, but it isn’t difficult - just make sure to factor it in.

The car was fantastic, no issues with a few scratches and bumps here and there but the Hertz team was very respectful and helpful all the way through. They were on the same page as me and promptly provided any previous bumps and scratches documentation in an email. They weren’t out to get my money and my drop off was unbelievably smooth. As a first time car renter I would highly recommend Hertz at Bloor-Yonge to anyone and I will surely use their services again. Thanks especially to the desk liaison who assisted me & the employee who helped me dropping off the car. You both exhibited excellent customer service.

I used City Car and Truck Rental on my last trip to Toronto. A person always worries about bad experiences when using a cost effective anything, but right from my plane landing until them dropping me off at my terminal the experience was very good. The staff have clearly been chosen for the people skills and that is always good. They are not at the terminal, but a driver picks you up promptly at Viscount station and within five minutes you are at depot. The check-in was rapid and friendly. Not sure if the savings are always good, but on a six day rental I saved over five hundred dollars. Solid experience attached to great savings wins the day for me. Highly recommended.

I found out the day before my rental started that the office closes at 5:30pm. My flight didn't land until after 7pm so I would've been stuck there. Rediculously poor. had to cancel and book with another company at twice the price. Unreliable. The website lets you choose pick up times after the office closes. Never again will I book with this company.

Was not advertised that closed on statutory holidays so incurred additional taxi cost to airport. Had only 200km/day. All disappointing and wouldn't book again.

poop

Customer service at 3131 Danforth Ave in Toronto was top notch. Syed Ashraf was awesome. Lost my keys in kitchener, road side assistance customer service was good but they picked up car and didn't notify me, leaving me stranded at my hotel for almost 2 hrs. Will definitely rent from Syed again!

The car was dirty outside and in. The maintenance of the vehicle was questionable - the rearview mirror came off in my hand hen I was adjusting it. Avis staff was not welcoming or friendly.