Jeep car rentals in Montrose

our flight was delayed hours, but the staff held the car for me. pick up was simple, no hassle, fast and drop off was the same. great renting experience

The Montrose airport is a third world country right now - Avid staff had to come out to find my vehicle for me. Everything under their control went very well. Not coincidentally, they have experienced, long tenure employees there.

We got a hot wire deal to get a SUV/minivan for our annual trip to the Telluride film festival. We had an excellent experience with the service representatives as well as the actual vehicle we rented. We will rent from them again!

Prices of rentals have made me consider alternatives

Everything was really good

Avoid at all costs

I had reserved a car for pick up at the Montrose airport at 12 noon Saturday 3/19. I came at 1:00 and there were no cars available at all. I was told I had to wait until a car was turned in before I could have one and there were others ahead of me already waiting for cars to be turned in. This affected my vacation time and I did ask for a response of some kind but was told I would not get one.

The pickup and dropoff experience was quick and efficient. The airport was a little unusual, but it worked.

Car had been previously smoked in and stunk. Other than that, was a good experience.

Hertz customer service was terrible. In order to simply ask a question on the phone, they wanted to charge me 5%. Of course, it was impossible to find the answer to my question on the website.

I feel that we were completely scammed by this company. We reserved a "standard SUV" which I have done dozens of times before at other locations and when I arrived I was told sorry but this is only a two wheel drive vehicle and I would need to pay $250 more plus tax to have a 4 wheel drive vehicle. Since it had just snowed about 2 feet I felt I needed a 4 wheel drive vehicle so I had to pay the additional money. For a few dollars more I could have reserved a Hertz vehicle and I KNOW that they would not have done this. I am aware that this is probably a franchisee but Budget should NOT allow them to do this. Furthermore the vehicle I was given was filthy dirty and they told me I could have it washed and they would pay me back... ALSO the first vehicle they gave me had a crack in the windshield running the entire width of the windshield AND the outside of the side view mirror was completely missing

When I was given the rental car the gas tank was empty with the fuel light on. Incredibly frustrating for filling it up and initially arriving.

Quick and easy process for rental and return