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Crowne Plaza Syracuse

701 East Genesee Street, Syracuse, NY 13210

+1 315 479 7000

per night


based on 595 reviews

About Crowne Plaza Syracuse, Syracuse

Value for money

Crowne Plaza Syracuse offers an art deco setting while in Syracuse. It also features a free shuttle service, an executive floor and an express check-in and check-out feature. The hotel has 279 rooms and has been recently refurbished. Reception operates 24/7 and the friendly staff can recommend sights to visit and provide other tourist information. This hotel offers modern rooms with an en suite bathroom, air conditioning and a TV. Hot drinks can be brewed with complimentary coffee and tea supplies. The on-site restaurant is a perfect place to relax while enjoying a selection of American dishes. In the evening, guests are invited to enjoy a drink in the lounge bar. A wide variety of dining options can also be found in close proximity to the property. Crowne Plaza Syracuse is close to the area's popular sightseeing attractions, including Clinton Square, State University of New York Upstate Medical University and Hanover Square, which are within walking distance. Landmark Theatre, Erie Canal Museum and Syracuse University are also found within 20 minutes' walk.

Crowne Plaza Syracuse photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Crowne Plaza Syracuse room price & deals

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We search major booking sites and individual hotels so you can compare the best deals on Crowne Plaza Syracuse rooms.

Standard Rooms - River view


$190 totalSnaptravel
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Leisure Rooms - Mountain view


$408 totalFINDHOTEL
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Double Rooms - Harbor view


$180 totalAgoda.com
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King Rooms - Panoramic view


$147 totalExpedia
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Other Rooms - Park view


$574 totalInterContinental
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Hotel Amenities & Facilities

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Health and safety

  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities

Services and conveniences

  • Conference rooms
  • Wedding services
  • ATM on-site
  • Business center
  • Wake-up service
  • Safety deposit box
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk


  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Hypoallergenic
  • No smoking
  • Upper floors accessible by elevator


  • Seating area
  • Interconnected room(s) available
  • Telephone
  • Carpeted
  • City view
  • Storage available

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV


  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Parking and transportation

  • Shuttle service (free)
  • Parking
  • Free airport shuttle


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet


  • Computer use available
  • Fax/photocopying
  • Desk

Things to do

  • Gift shop


  • Fitness center

Places of interest near Crowne Plaza Syracuse

Attractions in Syracuse, New York curated by momondo

Crowne Plaza Syracuse location: 701 East Genesee Street, Syracuse, NY 13210


Oncenter War Memorial Arena0.4 mi
Syracuse University0.7 mi
Destiny USA2.2 mi
Empire Expo Center4.5 mi

Restaurants and Cafés

Flame 7130.1 mi
Barbecue House0.1 mi
Liberty Deli0.2 mi
Francos Pizzeria And Deli0.2 mi

Crowne Plaza Syracuse Reviews

GoodBased on 595 verified guest reviews

Pros +
  • Staff very friendly and helpful (in 53 reviews)
  • The room was clean and comfortable (in 36 reviews)
  • Location was great for visiting Syracuse University. (in 24 reviews)
Cons -
  • Bathroom in our room was extremely filthy. (in 45 reviews)
  • Dirty and small bathroom. (in 27 reviews)
  • The shower was dirty (in 21 reviews)

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Crowne Plaza Syracuse room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • Crowne Plaza Syracuse is typically below the average price of 3 star hotels in Syracuse. On average, you can expect to pay $138 per night in Syracuse. Crowne Plaza Syracuse typically costs $99 per night, which is $39 cheaper than the Syracuse average.

  • The drive from Syracuse Hancock Intl to Crowne Plaza Syracuse will take you about 14min depending on traffic, with a distance of 4.8 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • Crowne Plaza Syracuse has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Syracuse Hancock Intl to the hotel, but also around Syracuse during your stay may be renting a car. Car rentals in Syracuse are on average $30/day. Crowne Plaza Syracuse offers an airport shuttle to help transport hotel guests from Syracuse Hancock Intl and other area airports directly to the hotel. A very popular option for travelers staying at Crowne Plaza Syracuse would be to take a taxi or ridesharing service from Syracuse Hancock Intl directly to the hotel.

  • Customers of Crowne Plaza Syracuse are welcome to bring their dogs with them during their stay.

  • Crowne Plaza Syracuse does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Crowne Plaza Syracuse at +1 315 479 7000. If you are staying at Crowne Plaza Syracuse, you are more than welcome to order food through the hotel’s room service menu.

  • Unfortunately, our data does not specify if there is a pool at Crowne Plaza Syracuse. We would recommend calling the hotel’s front desk to confirm. The phone number for Crowne Plaza Syracuse is +1 315 479 7000.

  • 0.3 mi separate the front steps of Crowne Plaza Syracuse and the city center of Syracuse where you can keep busy with restaurants, shopping and of course Oncenter War Memorial Arena, a very popular landmark in Syracuse.

  • If you have questions about Crowne Plaza Syracuse or your reservation, please call the front desk directly at +1 315 479 7000.

  • Yes, Crowne Plaza Syracuse has Wi-Fi available to hotel guests.

  • Crowne Plaza Syracuse has a fitness center available for guests who would like to use it throughout their stay.

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