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Grand Hyatt Playa Del Carmen Resort

1a. Avenida Esquina Calle 26, 77710 Playa del Carmen, Quintana Roo

+52 984 875 1234
$147
Rate

per night

8.9
Great

based on 702 reviews

About Grand Hyatt Playa Del Carmen Resort, Playa del Carmen

Cleanliness
9.2
Comfort
9.2
Location
9.3
Services
9.1
Staff
8.9
Value for money
7.9

The Grand Hyatt Playa del Carmen Resort is nestled along a private stretch of beach on the coast of Quintana Roo. The modern hotel is surrounded by the energy of pedestrian-only La Quinta Avenida. Along with three ocean-facing pools, the resort boasts a beach area with lounge chairs and umbrellas. Guests can choose from among 314 rooms, including 36 suites with private plunge pool, but those wanting quiet should request a south-side room away from the throbbing sounds of the nightclub just north of the property. The rooms at Grand Hyatt Playa del Carmen Resort feature private balconies, a mini-bar with a coffee machine, floor-to-ceiling windows, 24-hour room service, and seating and dining areas. The stretch of property known as El Paseo between the lobby and pool area is designed to mimic the pedestrian shopping street found just outside the resort. With a coffee shop, two restaurants, a gift shop and three bars and lounges dotting the open-air corridor, guests can dine on culinary delights without leaving the resort. On-site dining options include a romantic, fine-dining steakhouse, a sushi bar/lounge, and a modern twist on local Mexican fare. Overlooking the Caribbean beach, three infinity pools await with a relaxed, chic vibe. Private cabanas are available for guests wanting to avoid the sun's harsh rays, or they can enjoy water sports with equipment provided. The Cenote Spa is designed to resemble the area's sinkholes a central circular sunken pool that is surrounded by chaise lounges. Massages, facials and beauty services can be scheduled. Located a 40-minute drive from Cancun International Airport and a 45-minute ferry ride to popular Cozumel, the Grand Hyatt Playa del Carmen Resort is just a quick one-block walk to the vibrant Quinta Avenida's shopping, dining, and nightlife. The Mayan ruins of Tulum are nearby, as well.


Grand Hyatt Playa Del Carmen Resort photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Grand Hyatt Playa Del Carmen Resort room price & deals

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Standard Rooms - Water view
Zenhotels.com

$147/night

$147 totalZenhotels.com
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Superior Rooms - Harbor view
Zenhotels.com

$159/night

$159 totalZenhotels.com
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Resort Rooms - Ocean view
Snaptravel

$259/night

$259 totalSnaptravel
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Double Rooms - Garden view
Snaptravel

$224/night

$224 totalSnaptravel
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King Rooms - Courtyard view
Agoda.com

$177/night

$177 totalAgoda.com
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Queen Rooms - Garden view
Agoda.com

$177/night

$177 totalAgoda.com
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Other Rooms - City view
Tablet

$205/night

$205 totalTablet
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Resort Amenities & Facilities

  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Infinity pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Concierge service
  • Currency exchange on-site
  • Mini-market on site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental
  • Board games/puzzles
  • Game room
  • Cycling
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Bowling
  • Table tennis
  • Water sport facilities (on site)

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Trash cans
  • Conditioner

General

  • Family rooms
  • Garden view
  • Newspapers
  • Pool view
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Bridal suite
  • Telephone

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Steam room
  • Private pool
  • Spa and wellness center
  • Massage
  • Sauna

Family friendly

  • Babysitting or child care
  • Books, DVDs, music for children
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' club
  • Playground
  • Children's television networks

Bathroom

  • Hairdryer
  • Public bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet paper

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Snack bar
  • Breakfast in the room

Laundry

  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Kitchen

  • Kitchen
  • Tea/coffee maker
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Parking and transportation

  • Parking
  • Airport shuttle
  • Valet parking

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying

Fitness

  • Fitness center

Places of interest near Grand Hyatt Playa Del Carmen Resort

Attractions in Playa del Carmen, Mexico curated by momondo

Grand Hyatt Playa Del Carmen Resort location: 1a. Avenida Esquina Calle 26, 77710 Playa del Carmen, Quintana Roo

Sightseeing

Playa principal de Playa del Carmen0.5 mi
Playacar Golf Club1.8 mi
Xcaret Park4.8 mi
Playa Maroma9.9 mi

Restaurants and Cafés

Caruso Wine Bar0.0 mi
La Panaderia - La Memorable - Permanentemente Cerrado0.0 mi
Asiático0.1 mi
Cachito0.1 mi

Grand Hyatt Playa Del Carmen Resort Reviews

8.9
GreatBased on 702 verified guest reviews
8.8Couples
8.7Solo
9.1Friends
9.0Families

Pros +
  • Amazing hotel and staff ! (in 73 reviews)
  • Great hotel and location. (in 62 reviews)
  • great location and breakfast is delicious (in 52 reviews)
Cons -
  • Be aware of the hidden fees! (in 3 reviews)
  • loud music in the afternoon (in 2 reviews)
  • The noisy day club next door and construction next door was very noisy. (in 2 reviews)

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Grand Hyatt Playa Del Carmen Resort room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • Grand Hyatt Playa Del Carmen Resort is typically below the average price of 5 star hotels in Playa del Carmen. On average, you can expect to pay $612 per night in Playa del Carmen. Grand Hyatt Playa Del Carmen Resort typically costs $285 per night, which is $327 cheaper than the Playa del Carmen average.

  • There are 30.6 mi between Cancún and Grand Hyatt Playa Del Carmen Resort. The drive to and from the airport should be about 1h 31min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • With parking available at Grand Hyatt Playa Del Carmen Resort, you could always rent a car for as low as $11/day and park it at the hotel. This would give you freedom while visiting Playa del Carmen. Another more common option is to just take a taxi or rideshare service from the airport to Grand Hyatt Playa Del Carmen Resort. The nearest airport to the hotel is Cancún.

  • Pets are allowed at Grand Hyatt Playa Del Carmen Resort.

  • Grand Hyatt Playa Del Carmen Resort does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Grand Hyatt Playa Del Carmen Resort at +52 984 875 1234. One of the easiest dining options for Playa del Carmen guests staying in Grand Hyatt Playa Del Carmen Resort is to get room service, which is available to all hotel guests.

  • Yes. Many momondo users traveling to Playa del Carmen specifically look for hotels with a pool. Grand Hyatt Playa Del Carmen Resort may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • Grand Hyatt Playa Del Carmen Resort is 0.8 mi away from the city center of Playa del Carmen, where you can find interesting sights such as Xcaret Park.

  • You can reach the main line at +52 984 875 1234.

  • Yes, Grand Hyatt Playa Del Carmen Resort has Wi-Fi available to hotel guests.

  • There is a hotel gym accessible to guests staying at Grand Hyatt Playa Del Carmen Resort. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.


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