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Sheraton Grand Macao

Estrada Do Istmo., Macau

+853 2880 2000
$69
Rate

per night

8.4
Great

based on 5,172 reviews

Tue 10/19
Wed 10/20

About Sheraton Grand Macao, Macau

Cleanliness
8.5
Comfort
8.6
Location
8.8
Services
8.4
Staff
8.5
Value for money
8.0

Featuring a spa, as well as an outdoor pool, a Jacuzzi and a sauna, Sheraton Grand Macao Hotel Cotai Central is situated close to Cotai Strip, City of Dreams and Hard Rock Casino. It features views of Cotai Strip and is a brief stroll from Sands Cotai Central. A variety of personalized services are available for guests of Sheraton Grand Macao Hotel Cotai Central, like an express check-in and check-out feature, valet parking and 24-hour room service. It offers babysitting services, a currency exchange and a reception that is available 24 hours a day. It also features a sun deck with impressive pool and city views. The hotel has 3896 modern rooms that are equipped with a range of essential amenities to ensure guests have a comfortable stay. Entertainment options include a flat-screen TV, an iPod docking station and movies-on-demand. Take pleasure in the private 5-star bathrooms that adjoin each room; these feature premium facilities including bathrobes and slippers. The contemporary on-site restaurant is a perfect place to unwind while enjoying a choice of international dishes. In the evening, guests can enjoy a beverage in the in-house bar. The hotel is surrounded by the area's well-known tourist attractions, including The Grand Canal Shoppes and Casino at Venetian Macao, which are a short walk away. Macau International Airport is less than a 10-minute drive away, and an airport transfer is available on request.


Sheraton Grand Macao photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Sheraton Grand Macao room price & deals

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Deluxe Rooms - Water view
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$103/night

$103 totalAgoda.com
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$69/night

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Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Microwave
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining area
  • Dining table

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

General

  • Executive lounge access
  • Family rooms
  • Newspapers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Accessibility and suitability

  • Multi-lingual staff
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Toilet with grab rails
  • Upper floors accessible by elevator

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' outdoor play equipment
  • Children's television networks

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Spa and wellness center
  • Massage
  • Sauna

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • TV

Laundry

  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Things to do

  • Gift shop
  • Shops (on site)
  • Golf
  • Evening entertainment
  • Beauty salon

Parking and transportation

  • Parking
  • Free airport shuttle
  • Shuttle service (free)

Outdoor

  • Garden
  • Terrace/Patio
  • Balcony

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness center

Places of interest near Sheraton Grand Macao

Attractions in Macau, Macau curated by momondo

Sheraton Grand Macao location: Estrada Do Istmo., Macau

Sightseeing

Cotai Strip0.2 mi

Restaurants and Cafés

Crystal Jade - The Londoner Macao0.1 mi
Southern Kitchen - The Londoner Macao0.1 mi
GR Pub & Grill - The Londoner0.2 mi
The Mew - The Londoner0.2 mi

Sheraton Grand Macao Reviews

8.4
GreatBased on 5172 verified guest reviews
8.4Couples
8.4Solo
8.4Friends
8.4Families

Pros +
  • Room was spacious and comfortable. (in 247 reviews)
  • Friendly staff great location. (in 181 reviews)
  • "nice and friendly staff, good location." (in 133 reviews)
Cons -
  • Take long time for check-in process (in 17 reviews)
  • Furniture Looks a bit old (in 17 reviews)
  • Check in took very long time. (in 14 reviews)

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Sheraton Grand Macao room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • In Macau, 5 star hotels have average nightly rates of $163. Sheraton Grand Macao is $88 cheaper than the city average at just $75/night.

  • The drive from Macau to Sheraton Grand Macao will take you about 3min depending on traffic, with a distance of 1.2 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • If you’re looking for a simple travel option from Macau to Sheraton Grand Macao, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Sheraton Grand Macao does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Sheraton Grand Macao at +853 2880 2000. One of the easiest dining options for Macau guests staying in Sheraton Grand Macao is to get room service, which is available to all hotel guests.

  • Sheraton Grand Macao does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • The city center nearest to Sheraton Grand Macao is Macau, which is 0.9 mi away from the hotel’s front door. There, you can find Cotai Arena, which is a popular sight in the area.

  • If you have questions about Sheraton Grand Macao or your reservation, please call the front desk directly at +853 2880 2000.

  • Yes, Sheraton Grand Macao has Wi-Fi available to hotel guests.

  • There is a fitness center available to Sheraton Grand Macao guests.


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