Sofitel Hamburg Alter Wall

Alter Wall 40, 20457 Hamburg, Hamburg

+49 40 369 500

per night


based on 2,154 reviews


Value for money

At Sofitel Hamburg Alter Wall, enjoy your stay in a room that sits on top of the Alsterkanal Canal and offers views of Hamburg’s city center. You can enjoy proximity to a number of popular attractions while enjoying the peace and relaxation of a wellness-focused hotel. On the premises, there is a full-service spa where you can relax throughout the day. Go swimming in the heated indoor swimming pool at any time of the year, and then enjoy a drink at the on-site bar. If you feel like going out and exploring the city, you can utilize the Sofitel Hamburg Alter Wall’s free tour desk and shuttle service to get around. There are 241 total rooms to choose from at Sofitel Hamburg Alter Wall, with options ranging from junior suites to prestige king suites and luxury rooms. All rooms come with a private minibar and flat-screen TV so you can enjoy entertainment and refreshments whenever you want. Some of the upgraded rooms come with extra VIP accommodations to make your stay more comfortable. Restaurant Ticino is the on-site restaurant at Sofitel Hamburg Alter Wall, and it serves a combination of Italian, German, and international fare. It is only open for lunch and dinner, although you will receive a free breakfast in your room every morning. Alsterfleet is only one minute away from the hotel on foot, where you can also access the metro station for quick travel around town. St. Nikolai Church and Kaufmannshaus are only a few minutes away, giving you a number of things to do within walking distance of the hotel.

Sofitel Hamburg Alter Wall photos

Available rooms at Sofitel Hamburg Alter Wall

Tue 5/11
Wed 5/12
Tue 5/11
Wed 5/12
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Standard Rooms - Courtyard view


$147 totalSnaptravel
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Superior Rooms - Sea view


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Classic Rooms - Panoramic view


$202 totalExpedia
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King Rooms - Sea view


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  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Business center

Health and safety

  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Air purifiers
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe


  • Family rooms
  • Interconnected room(s) available
  • Newspapers
  • Storage available
  • River view
  • Slippers
  • Sofa
  • Soundproof rooms
  • Bridal suite
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view
  • VIP room facilities

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Ticket service
  • Safety deposit box
  • Bottle of water

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Library
  • CD player
  • TV
  • Smartphone dock


  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Coffee machine


  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels

Pool and spa

  • Spa
  • Indoor pool
  • Steam room
  • Spa and wellness center
  • Massage
  • Sauna

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Allergy-free room


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet

Parking and transportation

  • Parking
  • Private parking
  • Shuttle service (additional charge)
  • EV charging station
  • Valet parking


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk


  • Extra-long beds (> 2 meters)
  • Alarm clock
  • Wardrobe or closet


  • Terrace/Patio

Things to do

  • Beauty salon

Family friendly

  • Babysitting or child care


  • Fitness center

Places of interest near Sofitel Hamburg Alter Wall

Recommendations carefully curated by Momondo Places


Hamburg Hauptbahnhof0.7 mi
Reeperbahn1.3 mi
Hamburg-Altona Station2.3 mi
Lufthansa Technik AG5.0 mi

Restaurants and Cafés

Brauhaus Joh. Albrecht Hamburg0.0 mi
Ticino im Sofitel Alter Wall0.0 mi
Börsenclub – das Restaurant in der Handelskammer0.1 mi
Wallter´s Wine & Beef Kontor0.1 mi

Traveler Reviews

GreatBased on 2154 verified guest reviews

Pros +
  • "Very friendly staff, great location." (in 61 reviews)
  • very professional and helpful Staff. (in 57 reviews)
  • Loved the room Comfortable and very well situated! (in 52 reviews)
Cons -
  • Terrible service at reception totall understaffed. (in 9 reviews)
  • It seem unprofessional hotel it is 2 star! (in 3 reviews)

Traveler type:
Sort by:
10.0 Excellent
Great location in a nice part of Hamburg. The staff was very professional and helpful in assisting with recommendations and making guests feel welcomed. Particularly Katherine at the front desk, who was very polite and taking time to discuss options.
1 out of 1

Info about your stay

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • Sofitel Hamburg Alter Wall is $64 cheaper than the average 5 star hotel in Hamburg. You can usually find a nightly rate of $161 when staying at Sofitel Hamburg Alter Wall.

  • If you're looking to go directly from Hamburg to Sofitel Hamburg Alter Wall, expect a 16min drive as they are around 5.6 mi apart.

  • With parking available at Sofitel Hamburg Alter Wall, you could always rent a car for as low as $24/day and park it at the hotel. This would give you freedom while visiting Hamburg. If you’re looking for a simple travel option from Hamburg to Sofitel Hamburg Alter Wall, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Yes, dogs and pets are welcome at Sofitel Hamburg Alter Wall.

  • There is a restaurant at Sofitel Hamburg Alter Wall that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +49 40 369 500 for kitchen hours. Guests staying at Sofitel Hamburg Alter Wall are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Yes, Sofitel Hamburg Alter Wall has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • The city center nearest to Sofitel Hamburg Alter Wall is Hamburg, which is 0.4 mi away from the hotel’s front door. There, you can find Museum für Hamburgische Geschichte, which is a popular sight in the area.

  • For assistance from an employee at Sofitel Hamburg Alter Wall please call +49 40 369 500.

  • Yes, Sofitel Hamburg Alter Wall has Wi-Fi available to hotel guests.

  • Yes. If you are looking for a hotel with a fitness center on-site, Sofitel Hamburg Alter Wall is a great place to stay.

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