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Jen Penang Georgetown By Shangri-La

4-star Hotel with Outdoor pool

Magazine Road, George Town 10300

+60 4262 2622
Very good

based on 2,661 reviews


per night

About Jen Penang Georgetown By Shangri-La, George Town

Value for money
It features 4-star rooms and is a stone's throw from Komtar. It provides a fitness center, as well as a hair salon, a limousine service and a beach shuttle service. There are a range of amenities available to those staying at JEN Penang Georgetown by Shangri-La, including massage services, a sauna and meeting facilities. Popular facilities include a swimming pool and free wireless internet in public areas. Free public parking on site is also available. The hotel provides rooms equipped with tea and coffee making facilities, cable/satellite channels and a refrigerator, plus all the necessities to ensure a comfortable stay. A desk, ironing facilities and an in-room safe are also provided to guests. On-site dining options include Café Jen, which is a convenient place to enjoy a meal. In the evening, guests are able to relax in the lounge bar. JEN Penang Georgetown by Shangri-La is less than a 25-minute drive from Penang International Airport and Arulmigu Sri Mahamariamman Temple is a brief stroll away. It is within a 20-minute stroll of Penang Ferry Terminal, which allows easy access in and around George Town.

Jen Penang Georgetown By Shangri-La photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Jen Penang Georgetown By Shangri-La room price & deals

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Wed 6/7
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Deluxe Rooms - River view
1 king bed

1 king bed



$91 totalExpedia
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Standard Rooms - Harbor view


$76 totalPriceline
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Superior Rooms - River view


$86 totalVio.com
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Executive Rooms - Water view


$218 totalBooking.com
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Double Rooms - Courtyard view


$86 totalVio.com
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King Rooms - Courtyard view
1 king bed

1 king bed



$109 totalExpedia
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Other Rooms - POOL view


$92 totalAgoda.com
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Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Safe
  • Cleaning products

Services and conveniences

  • Business center
  • Wake-up service
  • Car rental
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Smoking rooms available
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Window
  • Executive lounge access
  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Landmark view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • City view


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Internet (surcharge)
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner


  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower


  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Continental breakfast
  • Food can be delivered to guest accommodation
  • Snack bar
  • Breakfast in the room
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining table


  • Electric kettle
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Dishwasher
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • No smoking
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Roll-in shower
  • Increased accessibility
  • Accessible by elevator
  • Upper floors accessible by elevator


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer
  • Washing machine

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Indoor play area
  • Playground
  • Children's high chair

Pool and spa

  • Outdoor pool
  • Pool towels
  • Steam room
  • Spa and wellness center
  • Sauna


  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Long-term parking (surcharge)
  • Shuttle service

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV


  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Shops (on site)
  • Beauty salon
  • Table tennis
  • Pool table


  • Garden


  • Fitness center

Places of interest near Jen Penang Georgetown By Shangri-La

Attractions in George Town, Malaysia curated by momondo

Jen Penang Georgetown By Shangri-La location: Magazine Road, George Town 10300


KOMTAR Tower0.1 mi
1st Avenue0.1 mi
Little India0.6 mi
Penang City Hall1.0 mi

Restaurants and Cafés

Copper Bar & Restaurant0.5 mi
Gin Library0.7 mi
Penang Kitchen, All day dining0.7 mi
Restaurant Blanc Penang0.9 mi

Jen Penang Georgetown By Shangri-La Reviews

Very goodBased on 2,661 verified guest reviews

Pros +
  • "Very pleasant, accommodative and friendly staff" (in 310 reviews)
  • Room is clean and contemporary. (in 301 reviews)
  • "Great location, exceptional and comfortable room." (in 250 reviews)
Cons -
  • this hotel never fails me (in 66 reviews)
  • Bathrooms in pool area were basic. (in 41 reviews)
  • The pillows are too soft. (in 11 reviews)

Jen Penang Georgetown By Shangri-La room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

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