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Jen Penang Georgetown By Shangri-La

Magazine Road, George Town 10300

+60 4262 2622

per night


based on 3,266 reviews

Mon 10/25
Tue 10/26
Cheapest dealsNightly price

About Jen Penang Georgetown By Shangri-La, George Town

Value for money

Featuring free Wi-Fi, an around the clock reception and complimentary on-site parking, JEN Penang Georgetown by Shangri-La is situated in George Town and offers comfortable guest rooms. It also provides a free shuttle service, a sauna and a swimming pool. The hotel has a gym with a swimming pool. Convenient services include an express check-in feature and a luggage storage facility. Equipped to ensure a comfortable stay, rooms offer a refrigerator, an in-room safe and tea and coffee making facilities. They all feature a desk, a telephone and ironing facilities. During their stay at JEN Penang Georgetown by Shangri-La, guests can enjoy a meal at Café Jen, which serves Asian and international specialties. In the evening, guests are welcome to enjoy a drink in the lounge bar. JEN Penang Georgetown by Shangri-La is moments from Komtar. The friendly staff at the tour desk are available to organise tours and activities in George Town.

Jen Penang Georgetown By Shangri-La photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Jen Penang Georgetown By Shangri-La room price & deals

Mon 10/25
Tue 10/26
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Tue 10/26
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Deluxe Rooms - Mountain view


$56 totalExpedia
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Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Air purifiers
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe
  • Cleaning products

Services and conveniences

  • Business center
  • Wake-up service
  • Car rental
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Smoking rooms available
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Window
  • Executive lounge access
  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Landmark view
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Bridal suite
  • Telephone
  • City view
  • VIP room facilities


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Internet (surcharge)
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • No smoking
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Roll-in shower
  • Increased accessibility
  • Accessible by elevator
  • Adapted bath
  • Upper floors accessible by elevator

Pool and spa

  • Heated pool
  • Infinity pool
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Steam room
  • Spa and wellness center
  • Rooftop pool
  • Saltwater pool
  • Sauna


  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower


  • Electric kettle
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Dishwasher
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine


  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Continental breakfast
  • Food can be delivered to guest accommodation
  • Snack bar
  • Breakfast in the room
  • Dining table

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Indoor play area
  • Pool cover
  • Playground
  • Swimming pool toys
  • Children's high chair


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer
  • Washing machine


  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Long-term parking (surcharge)
  • Shuttle service

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV


  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Shops (on site)
  • Beauty salon
  • Table tennis
  • Pool table


  • Garden
  • Beach towels


  • Fitness center

Places of interest near Jen Penang Georgetown By Shangri-La

Attractions in George Town, Malaysia curated by momondo

Jen Penang Georgetown By Shangri-La location: Magazine Road, George Town 10300


Penang City Hall1.0 mi

Restaurants and Cafés

Copper Bar & Restaurant0.5 mi
Penang Kitchen, All day dining0.7 mi
Gin Library0.7 mi
Restaurant Blanc Penang0.9 mi

Jen Penang Georgetown By Shangri-La Reviews

GreatBased on 3266 verified guest reviews

Pros +
  • Most friendly & helpful staff (in 295 reviews)
  • "Great location, exceptional and comfortable room." (in 278 reviews)
  • Friendly staff n good locationn. (in 237 reviews)
Cons -
  • this hotel never fails me (in 62 reviews)
  • Bathrooms in pool area were basic. (in 39 reviews)
  • Sofa bed is not very comfy. (in 11 reviews)

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Jen Penang Georgetown By Shangri-La room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • 4 star hotels in George Town typically cost $81/night, but Jen Penang Georgetown By Shangri-La is typically available for $47/night, and is rated equally to its competitors.

  • If you're looking to go directly from Penang Intl to Jen Penang Georgetown By Shangri-La, expect a 26min drive as they are around 8.8 mi apart.

  • Another more common option is to just take a taxi or rideshare service from the airport to Jen Penang Georgetown By Shangri-La. The nearest airport to the hotel is Penang Intl.

  • Yes, Jen Penang Georgetown By Shangri-La does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in George Town for those looking for something different. Guests staying at Jen Penang Georgetown By Shangri-La are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Yes, Jen Penang Georgetown By Shangri-La has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • Jen Penang Georgetown By Shangri-La is 0.3 mi away from the city center of George Town, where you can find interesting sights such as KOMTAR Tower.

  • For assistance from an employee at Jen Penang Georgetown By Shangri-La please call +60 4262 2622.

  • Yes, Jen Penang Georgetown By Shangri-La has Wi-Fi available to hotel guests.

  • There is a fitness center available to Jen Penang Georgetown By Shangri-La guests.

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