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Krystal Urban Cancun Centro

Av. Sayil Mz. 1, Lote 4-07, 77500 Cancún, Quintana Roo

+52 998 848 8000

per night


based on 1,425 reviews

Fri 12/3
Sat 12/4

About Krystal Urban Cancun Centro, Cancún

Value for money

At the marvelous Tajamar Malecon area in Cancun; Krystal Urban Cancun offers the luxury and comfort you need in your business or leisure travel.Ideal for the perfect business trip or enjoying an exceptional vacation with an unsurpassable location in downtown Cancun and only steps away from the Tajamar Malecon; perfect for a walk at sunset or breathing the sea breeze at any time of day, enjoying the peace and harmony that the environment transmits.Krystal Urban Cancun offers 192 rooms with services and amenities that guarantee a pleasant stay, panoramic views of the city or to the beautiful Caribbean Sea from any of its 18 floors, foodservice onsite, meeting rooms and facilities for social event or business.

Krystal Urban Cancun Centro photos

Krystal Urban Cancun Centro room price & deals

Fri 12/3
Sat 12/4
Fri 12/3
Sat 12/4
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Is it really the cheapest?

We search major booking sites and individual hotels so you can compare the best deals on Krystal Urban Cancun Centro rooms.

Standard Rooms - Water view


$67 totalExpedia
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Double Rooms - Harbor view


$57 totalSnaptravel
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Other Rooms - Lake view


$115 total123Milhas
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Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Towels
  • Shampoo
  • Free toiletries
  • Body soap
  • Air-conditioned
  • Trash cans

Services and conveniences

  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • 24hr front desk


  • Shower
  • Additional toilet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • No smoking


  • Terrace/Patio
  • Beach towels
  • Balcony
  • Garden

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation


  • Telephone
  • City view
  • Storage available


  • Pool bar
  • Outdoor pool
  • Pool towels

Parking and transportation

  • Parking
  • Private parking


  • Extra-long beds (> 2 meters)


  • Desk

Family friendly

  • Cribs available


  • Fitness center

Places of interest near Krystal Urban Cancun Centro

Attractions in Cancún, Mexico curated by momondo

Krystal Urban Cancun Centro location: Av. Sayil Mz. 1, Lote 4-07, 77500 Cancún, Quintana Roo


Playa Langosta2.5 mi
Plaza Caracol4.7 mi
Playa Delfines6.7 mi

Restaurants and Cafés

Espacio 42 - Permanentemente Cerrado0.0 mi
The Bears Den International Kitchen0.1 mi
La Playita0.1 mi
Mr. Pampas - Cancún0.2 mi

Krystal Urban Cancun Centro Reviews

GoodBased on 1425 verified guest reviews

Pros +
  • "Friendly staff, convenient location." (in 28 reviews)
  • The reception staff were very helpful. (in 28 reviews)
  • The hotel was clean and modern (in 23 reviews)
Cons -
  • Worst treatment in hotel ever. (in 14 reviews)
  • Staff were VERY rude and unhelpful. (in 10 reviews)
  • The service was horrible (in 7 reviews)

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Krystal Urban Cancun Centro room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • Krystal Urban Cancun Centro is $51 cheaper than the average 3 star hotel in Cancún. You can usually find a nightly rate of $55 when staying at Krystal Urban Cancun Centro.

  • There are 8.7 mi between Cancún and Krystal Urban Cancun Centro. The drive to and from the airport should be about 25min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • If you intend on renting a car to travel from Cancún to the hotel, you will have peace of mind knowing that Krystal Urban Cancun Centro offers parking on site. Car rentals in the area typically go for $18/day for a base model rental. A very popular option for travelers staying at Krystal Urban Cancun Centro would be to take a taxi or ridesharing service from Cancún directly to the hotel.

  • Krystal Urban Cancun Centro does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Krystal Urban Cancun Centro at +52 998 848 8000. Guests staying at Krystal Urban Cancun Centro are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Yes, Krystal Urban Cancun Centro has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • Getting to Cancún city center should be easy enough, as it is just 0.7 mi away from Krystal Urban Cancun Centro. In Cancún city center you will find Plaza de Toros, along with many other popular sights and things to do.

  • If you have questions or concerns about your stay at Krystal Urban Cancun Centro, call +52 998 848 8000 to speak with a front desk representative.

  • Yes, Krystal Urban Cancun Centro has Wi-Fi available to hotel guests.

  • Yes, there is a gym available to guests of Krystal Urban Cancun Centro. For gym hours, it is best to ask the front desk clerk during check-in.

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