The Ritz-Carlton, Astana
5-star Hotel with Indoor pool
16 Dostyk Street, Astana 010016
+7 717 273 4000based on 391 reviews
per night
About The Ritz-Carlton, Astana, Astana
The Ritz-Carlton, Astana photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Hotel Amenities & Facilities
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
General
- Executive lounge access
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool towels
- Spa and wellness center
- Massage
- Sauna
Dining
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Breakfast in the room
- Dining table
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
- Smartphone dock
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- EV charging station
- Airport shuttle
Family friendly
- Cribs available
- Books, DVDs, music for children
- Kids meals
- Children's high chair
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Board games/puzzles
- Cooking classes
- Beauty salon
Outdoor
- Garden
- Terrace/Patio
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
The Ritz-Carlton, Astana Reviews
Pros +
- Staff very helpful and friendly (in 7 reviews)
- We had a wonderful stay at the Ritz-Carlton Astana. (in 2 reviews)
- Everything was amazing and super luxurious for my wife and I (in 3 reviews)
Cons -
- Every time I was calling and asking for it. (in 1 review)
- I filled up the bath and the water was very yellow. (in 1 review)
The Ritz-Carlton, Astana room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does The Ritz-Carlton, Astana compare to other 5 star hotels in Astana?
The Ritz-Carlton, Astana is $15 cheaper than the average 5 star hotel in Astana. You can usually find a nightly rate of $182 when staying at The Ritz-Carlton, Astana.
How far is The Ritz-Carlton, Astana from Astana Nursultan Nazarbayev Intl?
Drive distance from Astana Nursultan Nazarbayev Intl to The Ritz-Carlton, Astana and vice versa is 6.9 mi and the overall drive time is about 20min. Driving time can vary based on the time of day and traffic.
What is the best way to get to The Ritz-Carlton, Astana from Astana Nursultan Nazarbayev Intl?
If you intend on renting a car to travel from Astana Nursultan Nazarbayev Intl to the hotel, you will have peace of mind knowing that The Ritz-Carlton, Astana offers parking on site. Car rentals in the area typically go for $52/day for a base model rental. Another more common option is to just take a taxi or rideshare service from the airport to The Ritz-Carlton, Astana. The nearest airport to the hotel is Astana Nursultan Nazarbayev Intl.
Is The Ritz-Carlton, Astana pet-friendly?
Yes, dogs and pets are welcome at The Ritz-Carlton, Astana.
Are there food options at The Ritz-Carlton, Astana?
Yes, The Ritz-Carlton, Astana does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Astana for those looking for something different. If you are staying at The Ritz-Carlton, Astana, you are more than welcome to order food through the hotel’s room service menu.
Does The Ritz-Carlton, Astana have a pool?
Yes. Many momondo users traveling to Astana specifically look for hotels with a pool. The Ritz-Carlton, Astana may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is The Ritz-Carlton, Astana to Astana city center?
The Ritz-Carlton, Astana is 2.1 mi away from the city center of Astana, where you can find interesting sights such as Bayterek Tower.
What is the phone number for The Ritz-Carlton, Astana?
For assistance from an employee at The Ritz-Carlton, Astana please call +7 717 273 4000.
Does The Ritz-Carlton, Astana have Wi-Fi available?
Yes, The Ritz-Carlton, Astana has Wi-Fi available to hotel guests.
Is there a gym or fitness center available to guests at The Ritz-Carlton, Astana?
Yes. If you are looking for a hotel with a fitness center on-site, The Ritz-Carlton, Astana is a great place to stay.
What time is check-out for The Ritz-Carlton, Astana?
12:00 PM is the check-out time at The Ritz-Carlton, Astana. Late check-out may be available at the hotel's discretion.
How much is a room at The Ritz-Carlton, Astana?
$244/night is a good average price right now, and some users have even reported deals that start from only $163/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in The Ritz-Carlton, Astana?
Yes, you can do your laundry at The Ritz-Carlton, Astana. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
What is the distance from The Ritz-Carlton, Astana, Astana to Bayterek Tower?
Make sure to visit Bayterek Tower during your stay at The Ritz-Carlton, Astana, Astana. It’s only 0.3 mi away!
How many operators does momondo search for hotels in Astana?
There are 2,394 operators available for hotels in Astana as of April 2025.
When did momondo last update prices for hotels in Astana?
Prices for hotels in Astana refresh daily.
Places of interest near The Ritz-Carlton, Astana
Attractions in Astana, Kazakhstan curated by momondo
The Ritz-Carlton, Astana location: 16 Dostyk Street, Astana 010016