Pros (+) Great location, lovely foyer area
Cons (-) Service was not attentive at all. Second time at this hotel, but we will now be going back to The Langham as our London hotel of choice. No acknowledgment at all from doormen going in and out, perfunctory service from front desk staff. All incredibly impersonal. Clearly relying on influencers and past glory. Dreadful influencers in the restaurant, obsessively taking selfies to the detriment of oth...
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