The pickup was terrible. Extremely long lines and understaffed customer service. If I schedule a pickup at a certain time I do NOT expect to have to wait 90 minutes to get my vehicle and, worse, have to stand up the whole time waiting. Avis’ onboarding process hasn’t evolved since the 90’s. Their car was only moderately cleaned and mechanically had a moderate vibration issue suggesting bad tires or a bad suspension. THE DEBIT AND CREDIT CARD POLICIES NEED TO BE STATED BOLDLY DURING THE BOOKING PROCESS AND NOT AS FINE PRINT!!! WHERE IN THE BOOKING PROCESS DOES IT TELL YOU THAT YOU HAVE TO HAVE A FLIGHT ITINERARY TO USE A DEBIT CARD?? WHY WOULD YOU?????? There is a sign at the counter stating this policy. This means that Avis knows this is an ongoing issue with customers. So why wait until the customer gets to the counter to (reveal? emphasize?) the policy? Dumb. Or manipulative, knowing that customers are ‘captive’ at this point (after an HOUR AND A HALF WAIT). Is this a policy only at the airport counters? Is the idea to discourage local travel? Who knows? Who cares?! At this point I’ll be renting elsewhere