Rental Cars at Houston George Bush Intcntl Airport

Find and compare great deals on rental cars at Houston George Bush Intcntl Airport

reviews

5.7

Fair3,186 verified ratings

2.0 Poor

Anonymous, Apr 2026

Really bad, when we reached there by ubar, there was no car for us, staff was so bad, my wife asked to cancel the reservation, and left, I think they just using Kayak name to get the business, very bad experience

2.0 Poor

Anonymous, Mar 2026

Charged 3 times my amount in fees

4.0 Mediocre

Anonymous, Mar 2026

It's always the case with this location that there is only one person working with customers, maybe two? There are other employees running around, but they're not helping customers. So it always takes us about 30+ min to even start the process of picking up the vehicle for which we have a reservation. It would be nice if pick-up could just be automated... there's no reason we shouldn't be able to do everything we need at a kiosk.

2.0 Poor

Anonymous, Mar 2026

The pick up was no problem, the drop off however could have been a lot more professional and less intimidating. I was mildly berated for the sand in the drop off. I was told that I had to pay a $250 cleaning fee! I have been renting cars in Southern California for the past 30 years, always with sand. A further attempt to intimidate by telling me I only had a few minutes to decide the shadow was leaving and who know when another one was coming. I took it to a car wash around the corner. It took me less than five minutes.

6.0 Okay

Anonymous, Feb 2026

The actual car was satisfactory…the actual pick up was unsatisfactory as there was no one to greet us although I saw other car rental places with actual names waiting for the people to rent cars. More than disappointing. and actually quite quite frustrating.