Privacy Policy (English only)

momondo.com takes your privacy seriously and is pleased to provide this privacy policy to inform you of our practices with respect to how we collect, use, and protect personal information about visitors to and members of this site. Personal information is information that is personally identifiable like your name, email address, phone number, mailing address, etc.

By using this web site you consent to the following terms:

Information Collection

momondo.com collects personal information when you use our travel services. For example, when you register with momondo.com, we ask for your name and email address.

momondo.com automatically receives and records information in our server logs from your browser, including your IP address, browser type, and the pages you request. This information does not necessarily enable us to personally identify you.

momondo.com does not require that you enter any personal information to search on momondo.com, nor when being transferred to third-party websites.

Information Use

momondo.com uses your personal information for the following purposes:

  • to verify your authorization to access certain features of the site,
  • to fulfill your requests for products or services,
  • to personalize and customize the content and relevant trip services that you are offered
  • to contact you, e.g. if you have subscribed to a newsletter,
  • to improve our services,
  • to provide reporting.

Information Sharing and Disclosure

momondo.com does not rent, sell, or share personal information about you with other people or companies except (i) to provide products or services you have requested including, without limitation, products and services from third parties, (ii) when we have your permission, or (iii) under the following circumstances:

momondo.com may use third party vendors to assist us in providing our products or services and may transfer your personally identifiable information to such vendors who have entered into a contract with us that protects the confidentiality of your information and permits the vendor to use it only as necessary to fulfill its contract;

In response to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;

When we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of momondo.com 's Terms of Service, or as otherwise required by law;

We may transfer information about you if momondo.com is acquired by or merged with another company. In this event, momondo.com will notify you by sending a notice to the email address specified in your momondo.com account before information about you becomes subject to a different privacy policy.

Cookies

momondo.com sets and accesses cookies on your computer. A cookie is a small amount of data that momondo.com's servers transfer to your browser and that only momondo.com's servers can read. When you visit the site, the cookie captures specific session data to streamline your experience and, if you select to save your member name and password, momondo.com will save this information in a cookie so that you will not be required to sign in each time you visit the site. You may disable or delete cookies from within your Internet browser application by accessing the security or privacy settings. However, momondo.com requires you to have cookies enabled to access certain portions of the site. momondo.com may allow other companies that show advertisements on some of our pages to set and access their cookies on your computer. Other companies' use of their cookies is subject to their privacy policies, not this one. Other companies do not have access to momondo.com's cookies.

Links to Third Party Sites

momondo.com provides links to third party websites, e.g. after a search; and may provide referrals to certain third parties' products or services. If you choose to visit a third party's web site or use its products or services, please be aware that this privacy policy will not govern your activities and any information you disclose to such third party. We strongly encourage you to read the privacy policies of the third party web sites that you visit.

Confidentiality and Security

We limit access to personal information about you to employees who we believe have a legitimate need to come into contact with that information to provide products or services to you or in order to do their jobs. momondo.com employs procedural and technical measures reasonably designed to protect your personal information from loss, misuse, unauthorized access or disclosure. Although we make good faith efforts to store the information collected in a secure operating environment that is not accessible to the public, we cannot guarantee complete security.

Community - Information Sharing among momondo.com Users

If you choose to include personally identifiable information in your comments, open text fields, or other areas of the web site intended for public viewing, other users will be able to view and use this information. We recommend against posting your email address and other personally identifiable information in this manner unless you are comfortable with the possibility of receiving unwanted contact.

When you save your trip in momondo.com's system, other users will be able to view your shared travel itinerary, unless you choose specifically not to share your travel plans (Private vs. Public trip). To ensure your privacy, momondo.com does not display your email address or contact information to users, unless you explicitly request us to do so. Please note that you

Accessing, Reviewing and Changing Your Personal Information

We will offer you the ability to access, review and change certain information via the Registration page. Upon your request, we will deactivate your account, and remove your personal information from active service. Your account will be deactivated as soon as reasonably possible based on your account activity. We will retain in our files and databases some personal information to prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Use and comply with legal requirements as permitted by law. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your request.

Changes to this Privacy Policy

momondo.com may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the email address specified in your momondo.com account or by placing a notice on our site.

Contact

If you have questions, please contact us:

momondo A/S
Amagertorv 19
DK-1160 Copenhagen
Denmark

The momondo Team

Last updated 29th February 2008.

Get to know momondo


Remember

We are not a travel agency, and we don't sell tickets. If you have questions concerning a booking, please contact the travel agency or airline company.

Contact

Location momondo A/S
Amagertorv 19
DK-1160 Copenhagen K
Denmark
Phone: +45 3337 8080

Contact persons Neil James Cartwright, Marketing Manager
E-mail: info@momondo.co.uk

Company registrationDenmark, CVR 20181397

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